PENYELESAIAN SENGKETA PERBANKAN MELALUI MEDIASI PERBANKAN
PENYELESAIAN SENGKETA PERBANKAN MELALUI MEDIASI PERBANKAN
Abstract
Dalam pelaksanaan kegiatan usaha perbankan seringkali hak-hak nasabah tidak dapat terlaksana dengan baik sehingga menimbulkan friksi antara nasabah dengan bank yang ditunjukkan dengan munculnya pengaduan nasabah. Proses mediasi perbankan merupakan kelanjutan dari pengaduan nasabah apabila nasabah merasa tidak puas atas penanganan dan penyelesaian yang diberikan oleh bank.
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